Privacy Policy — The Zevrat

Last updated: 17/10/2025

The Zevrat (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that data.

1. Information We Collect

We may collect and process several types of personal data in the following categories:

  • Identity & Contact Data: Your name, email address, postal address, phone number, title.

  • Account Data: Username, password, purchase history, order records.

  • Payment & Billing Data: Payment method, transaction details, billing address.

  • Shipping Data: Delivery address, contact number for delivery.

  • Technical & Usage Data: IP address, browser type, device type, operating system, referral URLs, pages visited, time stamps, and other metadata.

  • Marketing & Communications Data: Your preferences for receiving communications, responses to surveys or offers.

  • Other Data: Any information you voluntarily provide—through contact forms, feedback, reviews, etc.

2. How We Collect Your Data

  • Direct Input: When you register an account, place an order, subscribe to newsletters, contact us, or use our interactive features.

  • Automatic Collection: Through cookies, web beacons, server logs, and analytics tools when you navigate our site.

  • Third-Party Sources: Payment processors, shipping partners, marketing or analytics providers, where applicable and lawful.

3. Purposes & Legal Basis for Processing

We process your data for these purposes:

  • Order processing & delivery: To fulfil your orders, manage payments, shipping, returns, and customer support.

  • Account management: To maintain your profile, login, and provide a personalized user experience.

  • Communications: To send you order updates, notifications, newsletters, offers (if you consent).

  • Security & Fraud Prevention: To detect fraud or misuse of our services and protect platform security.

  • Analytics & Improvement: To understand usage patterns, optimize our website, services, and user experience.

  • Marketing & Advertising: To show offers or ads when you have opted in (or where permissible).

  • Legal compliance: To meet regulatory, tax, or audit obligations.

The legal basis may include contractual necessity, our legitimate interests, or your consent, depending on the activity.

4. Disclosure of Your Data

We may share your personal data with:

  • Service providers: Payment gateways, shipping carriers, IT & hosting, customer support, analytics, fraud detection.

  • Marketing & Advertising partners: Where you have consented or where permitted by law.

  • Legal authorities: If required by law or to protect rights, property, or safety.

  • Corporate events: In case of merger, sale, reorganization, or acquisition.

  • Anonymized & aggregated data: For research or business insights, without identifying individuals.

All third parties are contractually required to maintain confidentiality and only use data for purposes we permit.

5. Cookies & Tracking Technologies

We use cookies and similar technologies (pixels, local storage) to:

  • Enable essential site functionality

  • Maintain sessions and remember preferences

  • Analyze site performance and user behavior

  • Deliver personalized advertising and retargeting

You may control or disable non-essential cookies via your browser settings, but doing so may degrade your experience on the site.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of personal data we hold about you

  • Rectification: Ask us to correct inaccurate or incomplete data

  • Erasure: Request deletion of your data under certain conditions

  • Restriction: Request limitation of processing

  • Object: Object to processing (especially marketing)

  • Data Portability: Receive your data in a structured format

  • Withdraw Consent: Where processing is based on consent, you can withdraw it

  • Lodge a Complaint: With the relevant data protection supervisory authority

To exercise any of these rights, contact us using the details below. We will respond as required by law.

7. Data Retention

We retain your data only as long as necessary:

  • Order & transaction records: Kept for legal, tax, or warranty purposes

  • Account/profile data: Kept while your account is active, or as required by law

  • Marketing & analytics data: Until you withdraw consent or as permitted

When data is no longer needed, we will securely delete or anonymize it.

8. International Transfers

If your data is transferred outside your country (for instance, to servers or service providers in other jurisdictions), we ensure proper safeguards (e.g., standard contractual clauses, encryption) to protect your rights and comply with applicable data protection laws.

9. Security Measures

We employ technical and organizational safeguards—such as encryption, secure servers, access controls, and regular audits—to protect your data from unauthorized access, alteration, or destruction. However, no system is entirely foolproof; absolute security cannot be guaranteed.

10. Third-Party Links & Services

Our website may contain links or integrate services from third parties (e.g., social media, payment platforms). We are not responsible for their privacy practices. We recommend you review their privacy policies separately.

11. Children

Our services are not intended for children under a minimal legal age (e.g. 16). We do not knowingly collect data from minors. If we discover such data was collected, we will delete it as soon as possible.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised version with a new “Last updated” date. If changes are material, we may notify you directly (e.g. via email). Your continued use of our site after changes means you accept them.

13. Contact Information

If you have any questions, requests, or concerns about this policy or your data, please contact us at:

The Zevrat
Address: Street 3 New Sarafa Bazar,Sargodha
Phone:+92 312 96 11111